Refund Policy

Last updated: 16 October 2026

1. Digital product

New Kodnik purchases provide a 12-month Kodnik license for a digital Windows software download. Earlier purchases retain their original terms.

2. Paddle purchases

If your purchase is processed by Paddle, refund requests and buyer payment support may be handled by Paddle under Paddle's buyer terms and refund process. Use the receipt or buyer support link provided by Paddle after purchase.

3. When refunds may be considered

Refunds may be considered where required by applicable consumer law, where the product cannot be delivered, or where there is a confirmed technical issue that prevents reasonable use and cannot be resolved.

4. Abuse and fraud

Refunds may be refused where there is evidence of fraud, misuse, repeated refund abuse or violation of the Terms.

5. Effect of refund

If a refund is issued, the rights, download links and updates provided by that purchase may be revoked. Independent retained purchases are unaffected.

6. Contact

For product issues, contact: kontakt@kodnik.pl. For Paddle payment/refund issues, use the buyer support link from your Paddle receipt.